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Feedback as intervention for team learning in virtual teams: the role of team cohesion and personality
chapterposted on 2023-06-09, 12:42 authored by Jesús Sánchez, Ana Zornoza Abad, Virginia Orango, Vicente Peñarroja, Petros Chamakiotis
Scholars and practitioners agree that virtual teams (VTs) have become commonplace in today's digital workplace. Relevant literature argues that learning constitutes a significant contributor to team member satisfaction and performance, and that, at least in face-to-face teams, team cohesion fosters team learning. Given the additional challenges VTs face, e.g. geographical dispersion, which are likely have a negative influence on cohesion, in this paper we shed light on the relationship between team cohesion and team learning. We adopted a quantitative approach and studied 54 VTs in our quest to understand the role of feedback in mediating this relationship and, more specifically, the role of personality traits in moderating the indirect effect of team feedback and guided reflection intervention on TL through team cohesion within the VT context. Our findings highlight the importance of considering aspects related to the team composition when devising intervention strategies for VTs, and provide empirical support for an interactionist model between personality and emergent states such as cohesion. Implications for theory and practice are also discussed.
- Accepted version
JournalThis Changes Everything – ICT and Climate Change: What Can We Do?
PublisherSpringer International Publishing
Event nameThe 13th International Federation for Information Processing (IFIP) TC9 Human Choice and Computers Conference—HCC13: "This Changes Everything"
Event locationPoznan, Poland
Event dateSeptember 19-21 2018
Book titleThis changes everything – ICT and climate change: what can we do?
Place of publicationCham
SeriesIFIP Advances in Information and Communication Technology
Department affiliated with
- Management Publications
NotesBook subtitle: 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, Held at the 24th IFIP World Computer Congress, WCC 2018, Poznan, Poland, September 19–21, 2018, Proceedings Series ISSN: 1868-4238
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