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Understanding diversity in virtual work environments: a comparative case study
chapter
posted on 2023-06-09, 04:06 authored by Marta Alicja Tomasiak, Petros ChamakiotisThis chapter presents a comparative case study which was conducted with the aim of understanding how diversity can be managed in the context of the virtual work environment. The authors argue that the unique characteristics of virtuality might influence how diversity is managed in the virtual, computer-mediated environment. In view of this, a comparative case study involving qualitative interviews with participants from two contrasting environments—a face-to-face one and a virtual one—is presented. The findings of the study show what types of diversity are found to be important in the virtual workplace and also start to unpack the relationship between some of the unique characteristics of virtuality and diversity within the context of this study. The contributions of the study are discussed and recommendations to both future researchers and also practitioners are provided.
History
Publication status
- Published
Publisher
IGI GlobalExternal DOI
Page range
283-307Pages
563.0Book title
Handbook of research on human factors in contemporary workforce developmentPlace of publication
Hershey, PA, USAISBN
9781522525684Department affiliated with
- Business and Management Publications
Full text available
- No
Peer reviewed?
- Yes