__smbhome.uscs.susx.ac.uk_qlfd7_Desktop_Zhang.pdf (663.14 kB)
Performance measurement systems, TQM, and multi-level firm performance: a person-organisation fit perspective
journal contribution
posted on 2023-06-09, 08:22 authored by Jo-Ting Wei, Yeun Wen Chang, Xiaoxiang ZhangXiaoxiang Zhang, Hsin-Hung WuFor firms implementing TQM, there is a need to redesign performance measurement systems (PMS). Innovated PMS ought to have measurement diversity in their structure with considering the spirit of TQM and emphasize the congruence of goals between employees and firms by adding the viewpoint of person-organisation fit (P-O fit). This paper adopts structural equation modeling (SEM) to examine Taiwanese manufacturing firms to study the association between the P-O fit of PMS and the implementation of TQM, as well as the effects of the adaptation of both to firm performance. Particularly, this paper examines firm performance at multiple levels and gathers data from multiple sources, including archival files and self-reported data from surveys.
History
Publication status
- Published
File Version
- Accepted version
Journal
Total Quality Management & Business ExcellenceISSN
1478-3363Publisher
Taylor and FrancisExternal DOI
Department affiliated with
- Business and Management Publications
Full text available
- Yes
Peer reviewed?
- Yes
Legacy Posted Date
2017-10-19First Open Access (FOA) Date
2019-04-17First Compliant Deposit (FCD) Date
2017-10-19Usage metrics
Categories
No categories selectedKeywords
Licence
Exports
RefWorks
BibTeX
Ref. manager
Endnote
DataCite
NLM
DC