File(s) under permanent embargo
Relationship of pharmacist interaction with patient knowledge of dispensed drugs and patient satisfaction
journal contribution
posted on 2023-06-09, 03:26 authored by A Garjani, M Rahbar, Taravat Ghafourian, N Maleki, M Salimnejad, M Shamsmohammadi, V Baghchevan, H AghajaniA prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities.
History
Publication status
- Published
File Version
- Published version
Journal
Eastern Mediterranean Health JournalISSN
1020-3397Publisher
World Health OrganizationIssue
4Volume
15Page range
934-943Department affiliated with
- Biochemistry Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2017-11-30First Compliant Deposit (FCD) Date
2017-11-30Usage metrics
Categories
No categories selectedKeywords
drugarticle; controlled study; drug information; human; Iran; major clinical study; patient attitude; patient counseling; patient satisfaction; pharmaceutical care; pharmacist attitude; prospective study; questionnaire; scoring system; social interaction; unspecified side effectCommunication; Community Pharmacy Services; Drug Labeling; Drug Prescriptions; Educational Measurement; Humans; Iran; Linear Models; Medical History Taking; Patient Education as Topic; Patient Satisfaction; Pharmacists; Professional Role; Professional-Patient Relations; Prospective Studies; Quality of Health Care; Time and Motion Studies
Licence
Exports
RefWorks
BibTeX
Ref. manager
Endnote
DataCite
NLM
DC