Students' views of support in higher education: A study of current practice and future directions
journal contribution
posted on 2023-06-07, 21:03authored byC Robinson, P L Le Riche, A Jacklin
This article reports findings from an empirical study of students¿ views of support in higher education. Findings from questionnaires and telephone interviews suggest that the characteristics and sources of support can be understood in relation to university and non-university led systems. Students identified non-university led support, for example, friends on the course and in the university, and family and friends outside the university, as the most significant sources of support. The article concludes that university led systems, such as induction and timetabling, should recognise the significance of non-university support. Both forms of support should combine to provide effective structures which support student learning.
History
Publication status
Published
Journal
Higher Education Review
ISSN
0018-1609
Issue
1
Volume
40
Page range
3-17
Pages
15.0
Department affiliated with
Social Work and Social Care Publications
Notes
This paper develops an innovative model of student support based on an analysis of data from 144 questionnaires and 19 telephone interviews seeking students' views of support. The paper is part of an ongoing project theorising and researching student support in Higher Education. The research team represents a rich collaboration between education and social work. Following an earlier publication (Robinson and Jacklin, Education), Le Riche and Robinson co-authored this paper. Le Riche and Jacklin will present a more developed conceptual framework of student support to the national conference of the Society for Research into Higher Education, December 2007.