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Download file‘He pours love and you eat it’: a psychoanalytic study of human contact and love in affective labour
journal contribution
posted on 2023-06-10, 05:56 authored by Didem Derya Ozdemir KayaDidem Derya Ozdemir Kaya, Marianna FotakiThis psychoanalytic study of affective labour focuses on its two central elements: human contact and love. It is based on a multi-sited organizational ethnography of the fine dining sector in Istanbul, Turkey, where new restaurant areas known as ‘show kitchens’ place chefs in face-to-face contact with patrons. To understand the psychosocial processes of affective production, we analyse chefs’ and patrons’ experiences of encounters in and around ‘show kitchens’. We demonstrate that affect is produced through unconscious contact mediated by socio-cultural representations, which are hegemonized by the ethos of love for one’s job. We contribute to the extant literature on affective labour by studying the desirous interplay between producers and consumers of affect. Specifically, we theorize the role of the psyche in affective production, and offer a new, psychoanalytic conceptualization of affective labour. We conclude by discussing our conceptualization’s organizational and political implications.
History
Publication status
- Published
File Version
- Published version
Journal
Organization StudiesISSN
0170-8406Publisher
SAGE PublicationsExternal DOI
Page range
1-24Department affiliated with
- Management Publications
Full text available
- Yes
Peer reviewed?
- Yes